What can I do during the trial period?
The trial period is to experience Olleh with the two limitations being 1) 30 day trial and 2) only able to send 25 quotes during the trial. Once the trial period is over, you will need to select a plan and enter your credit card details.
When will I be billed?
Once you sign up for the paid plan, you will be billed on a monthly basis on the day you signed up.
When will I be billed for additional users?
You will be billed for additional users when they activate their account. You will be pro-rated on that user until your next billing cycle, where the user will billed for the entire month.
Do I need my credit card to sign up for a trial?
No! You can use the service for the trial period without a credit card. Once you are ready to sign up for the paid plan, add your credit card to get started.
What payment methods do you accept?
We accept all major credit cards, Discover, American Express, VISA, and MasterCard.
Can I change the amount of users on my account?
Yes! You can add or remove users from your account, whenever you'd like. The user will be able to use their account until the end of the billing period.
What does starting at 3 users mean?
The minimum plan includes 3 users. You can still use it with fewer than 3 users, but will be paying the base price. On the 4th user, you will add an additional $10/mo/user.
How do I add additional users?
An admin can add users to your account. The user will get an email inviting them to start using their account.
What happens when I cancel?
When you cancel, you will be able to use the app until the end of your billing cycle. After that, you will not have access to the account, and will not be billed.